Privacy & Policy

Claim Fix Solutions (“Claim Fix,” “we,” “us,” or “our”) is a healthcare revenue cycle management company committed to providing accurate, secure, and compliant billing services to healthcare providers and organizations (our “Services”). Our principal place of business is 2451 N New England Ave, Chicago, Illinois 60707.

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share (“process”) your personal information when you visit our website or engage with our Services.

Scope

This Policy applies to:

• Visitors of our website

• Healthcare providers, clients, and associated contacts

• Employees, job applicants, and contractors

• Individuals whose data is processed in the course of providing our billing and claims-related services

What Data We Collect

We may collect the following types of Personal Data:

• Personal Identifiers: Name, address, phone number, email, date of birth

• Healthcare & Insurance Information: Provider and patient details, insurance policy numbers, diagnosis codes, and treatment history as needed for billing

• Employment Information: Job titles, resumes, qualifications (for applicants)

• Usage Data: IP address, browser type, pages visited, time spent on site

• Communications: Email correspondence, contact form submissions

How We Collect Personal Data

Directly from You:

We collect information when you:

• Contact us via email or phone

• Submit forms through our website

• Apply for a job with us

• Provide documentation for billing services

From Clients or Third Parties:

We may receive Personal Data from:

• Medical practices or healthcare providers we serve

• Insurance companies

• Third-party background screening providers (with consent)

• Public or commercial databases

Automatically via Technology:

We collect certain information automatically when you visit our website, such as:

• Cookies and tracking technologies

• Web server logs (e.g., IP address, access times)

How We Use Your Data

We use Personal Data to:

• Deliver our medical billing and revenue cycle services

• Contact you regarding our Services

• Respond to inquiries and requests

• Improve our systems and offerings

• Fulfill contractual and legal obligations

• Recruit and assess candidates for employment

Data Sharing & Disclosure

We do not sell your Personal Data. We only share information:

• With your consent

• As necessary to provide our Services

• With authorized third-party vendors (e.g., claims processors, IT support)

• To comply with legal obligations or court orders

• To protect rights, safety, and integrity of our company and clients

Your Rights

Depending on your jurisdiction, you may have rights regarding your Personal Data, including:

• The right to access or correct your data

• The right to request deletion (subject to legal exceptions)

• The right to restrict or object to processing

• The right to data portability

To exercise your rights, please contact us at info@claimfixsolutions.com or call (224) 763-0629.

Security Measures

We implement reasonable technical and organizational safeguards to protect Personal Data from loss, unauthorized access, or disclosure. However, no system can be guaranteed 100% secure, and we encourage you to take precautions when transmitting sensitive information online.

Data Retention

We retain Personal Data only as long as necessary to:

• Provide our services

• Comply with laws and contractual obligations

• Resolve disputes and enforce agreements

When data is no longer needed, it is securely deleted or anonymized.

Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We recommend reviewing their policies before submitting any personal data.

Consent to SMS Messaging (If Applicable)

By providing your phone number, you may receive SMS messages related to service updates, billing reminders, or follow-ups. Message and data rates may apply. To opt-out, reply “STOP.” For help, reply “HELP” or contact us at info@claimfixsolutions.com.

International Users

If you are located outside the United States, please be aware that your data may be transferred to and processed in the U.S. By using our Services, you acknowledge and agree to this transfer.

Changes to this Policy

We may update this Privacy Policy occasionally. The “Last Updated” date will reflect any revisions.

Last Updated: July 28, 2025

Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Claim Fix Solutions
📍 2451 N New England Ave, Chicago, IL 60707
📞 (224) 763-0629
✉️ info@claimfixsolutions.com